Thanks for getting back to me. I have turned off the demo mode (set to STOP) in the menu but the problem persists. I have also tried recall, exit, and powering down the unit per several other websites suggestions. After changin the menu demo setting to STOP, the TV is OK for a few minutes but the demo mode eventually starts back up. When you tab over to the demo option, it has switched back to Start. Please let me know if you have any other ideas.
Thanks again Rod,
I will try to do this but since I turned the TV back on - I can no longer set the demo mode to STOP. For some reason all of the controls on the remote and on the face of the TV are defeated right now except for the power button. I cannot even change the channel or set the volume. Will it work to reset if I just turn off the TV, unplug, and short the plug?
One last dumb question and then I will be done. Thank you so much for getting back to me so quickly this morning.
How do I short the AC plug when it is removed? I've never done any electrical work before and I'm sure the answer is pretty basic but I don't want to schock myself.