Thank you for using JustAnswer
Do you know the default is 0000 ?
I have all the info it shouldnt be an problem
Their wont be any need to take the back off but you may need to re-set the chips in the service mode
I am currently waiting to download the service manual but the site is down should be back on soon though then I will get back to you ok?
Yes you can just pick up the emails generated if you get lost
This wont be a prob once I know the entry code for service
If you do this its very important nothing else is touched in the service menu
Also when you have done this the set will need to be re-tuned and all previous values in the set will be lost,it will be like taking the set out of its box
11. SERVICE MENU SETTINGS
To enter the service menu, first enter the MENU by pressing "MENU" button and then press the digits 1, 4, 6
and 1 respectively.
Now when your in the menu you will have to scroll with the channel button until you find the options menu,there you will see the option to factory reset
Highlight this and press enter or ok
You must wait at least 60 seconds after you have done this and if the set doesnt switch itself off in this time you can do it yourself
Again wait 60 seconds and switch the set on again
The set will be wiped of all previous settings and the default of 0000 will be on the lock
Hope this helps
Switch it off for an hour and try again
Sometimes you have to be fairly swift pressing the buttons
I am being honest here I dont know
I would have thought that would have done it
Its your call
Theirs nothing in the manual that says anythings going to work
I know the sharp tvs have this option its called eep clear a and eep clear b and if you press a it renders the set dead as it wipes the software
So I dont know sorry
As I see it the way I have said is the only way
I am not saying you are wrong but that factory default should have done more than what you have indicated it should have defaulted ALL the settings thats what its their for
I cant ask you to do the EEPROM becaus it isnt clear what is going to happen,the service manual doesnt indicate this
So I dont want to say clear the EEprom and then you blame me when the micro is wiped,thats your call,it may be the answer I dont know,it doesnt say in the manual and I have never engaged it
This is from the service manual
pressed. Default is OFF.
Default is OFF.
Stand-by : When TV is ON set is in stand-by mode
Normal : When TV is ON set is in normal mode
Last State: When TV is ON set is in Last State mode
So as I say the factory default should not just have cleared the tuning like you said it did,I can only say that perhaps you have done it wrong?
OK that looks right the thing thats annoying is it should have done more than just deleted the channels it doesnt make sense
I have been reading the operators manual again and it says that the first time instalation option will itself restore factory default but you must use the first time instalation option,it will ask you if you want to delete,have you tried this?
Its a laugh this set isnt it!
It doesnt say anything like that in the user manual it just says press menu were you have the drop down list and their should be an installation option the first time instalation is in there,I cant see why they would hide this in the dtv?
It must be available in analogue?
I think I may have it!
Go back into the service mode
And in their the same place "options" their is a option to have the APS menu on at switch on the default is off,just switch that on and you should see the APS when you restart the set and can go from there hopefully
This should allow you then to reset as all previously stored channels will be erased and you at the very least will be able to access the IDTV to do a first installation its my guess though you wont have to do this and the lock code will have defaulted to 0000
Can I just say that every tv from every manufacturer and every model is different in the fact that the menus and service menus are not the same,its not possible to know every set inside out every one is unique so you have to apply a logical approach to solving the issue its not a case of do I know how to unlock this set.
Their wont be a single engineer who can say do this or do that unless that engineer has spent a great deal of time with that one individual model and even then because of the diversity of models its soon forgotten
Im out of ideas
I dont know what you mean by that but Im not with the set
It says default is off
If you contact email@example.com they will refund you
Im opting out another engineer may take over