Thank you for posting your question on Just Answer! I will be happy to help you with this problem.
First try to press the input button on the remote until you are on the right one.
if this doesnt work press the menu button and tell me what happens
As I have done many times before, i pressed the input button....nothing
Pressed the menu....nothing. Just blueness.
You're right I was using the wrong remote for the menu.
I do get the regular menu but it doesn't seem to have anything helpful for this situation.
I'll reboot the cable box now & see if that works.
I unplugged the cable box to reboot and nothing changed.
And also I cannot get the menu any more no matter which remote I use.
I think I give up.
Thanks for your patience. ( I think I've lost mine.)
(I'm 78 years old and the TV is in another part of the house from my computer)