How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask PramitP Your Own Question

PramitP
PramitP, Technician
Category: TV
Satisfied Customers: 3025
Experience:  Diploma in Electrical and Electronics from AVV University
12720903
Type Your TV Question Here...
PramitP is online now
A new question is answered every 9 seconds

My Sanyo tv is stuck on video 1

Customer Question

My Sanyo tv is stuck on video 1
Submitted: 5 years ago.
Category: TV
Expert:  PramitP replied 5 years ago.
Hi,

I'm sorry to hear about your problem.

What is the model no.?

Do you have the original remote(it is required)?

Regards.
Customer: replied 5 years ago.

I do not have the orginal remote but have programmed the rca to turn on and off the model is PIP mts

 

Expert:  PramitP replied 5 years ago.
Okay. Try changing the channels from the front panel of the TV. Let me know what happens.
Customer: replied 5 years ago.

nothing

 

Expert:  PramitP replied 5 years ago.
Does the volume button work(in the front panel of the TV)?
Customer: replied 5 years ago.

Yes with the buttons and and the remote

 

Expert:  PramitP replied 5 years ago.
Do you have Menu button in the front panel?
Customer: replied 5 years ago.

yes

 

Expert:  PramitP replied 5 years ago.
Okay. Press Menu and tell me what options are available.
Customer: replied 5 years ago.

clock

audio

picture/sound

initial channel

antenna

ch.search

ch. scann memory

memu language

 

Expert:  PramitP replied 5 years ago.
Okay now move to antenna.

Keep me posted.
Customer: replied 5 years ago.

no antenna

 

Expert:  PramitP replied 5 years ago.
Okay. Now move to

initial channel

& then

ch.search. Let me know what happens

Customer: replied 5 years ago.

it wont let me go there let hurray up please

 

Expert:  PramitP replied 5 years ago.
I'm sorry for the delay. There was no internet for a while. Do you have any VIDEO/INPUT?GAME button in the remote? If yes then try pressing that. Also mention the model no. of the TV.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)
 
 
 
Chat Now With A TV Technician
PramitP
PramitP
TV Technician
3025 Satisfied Customers
Diploma in Electrical and Electronics from AVV University