My lcd hd TV has just gone black. It is about 2 years old.
Could you please provide the make and model usually found on the back of set?
Is it black on all inputs ie dvd/cable etc?
Is the sound still there?
My TV is a Sanyo model DP50747. Yes it is black on all imputs and no sound.
Hi again Patty
Is the LED (light in the front) blinking if not is it red or green?what is its normal ON color?
or isnt it lit at all?
There are two light spots, I think the one on the bottom is just the power light and it is the only one that lights up. It just stays green, I cant really remember if the other stays lit or not? Sorry, but it is not comming on at all.
Im afraid their isnt going to be a do-it-yourself on this set
It is one of 2 things
The powerpack has failed ie their is a voltage rail down most likely the Vs and Ve these are the supply voltages for the X and Y sustain boards
The X and Y sustain boards and or buffers have failed blowing the pico or fusible resistors on the powerpack in turn
Their isnt an easy option with plasmas if something fails theirs a domino effect
Then the firmware would have to be upgraded too
Your best bet is a Sanyo dealer if you give me your zip code I will try and find one for you
20+ years experience TV expert in the main
Thanks Anthony, My zip is 75156
Hi again patty
Thank You for the accept/feedback
In your case you will need to ring(NNN) NNN-NNNNMon-Fri 7.30am to 5pm to ask for advice
Hope this helps