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Dan - Master Tech
Dan - Master Tech, Master Electronic Technician
Category: TV
Satisfied Customers: 1904
Experience:  Nearly 4 decades of installing and repairing TV's of all types.
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I have a sony tv Trinton- It is stuck on video and want go

Customer Question

I have a sony tv Trinton- It is stuck on video and want go back to regular tv. It is on auxillary tv now
Submitted: 4 years ago.
Category: TV
Expert:  Dan - Master Tech replied 4 years ago.
GreetingsCustomer please provide the model number of your Sony TV. What type of remote do you use, original or universal?

Dan
Customer: replied 4 years ago.
tHE TV IS MODEL NO. KV-3536. iT IS ORINGINAL SONY TV REMOTE
Expert:  Dan - Master Tech replied 4 years ago.
I am trying to reference the model number and am having trouble. Is there a letter in the model number between the 35 and 36?

Dan
Customer: replied 4 years ago.
YES THE MODEL NO. IF KV 35V36
Expert:  Dan - Master Tech replied 4 years ago.
If you press the TV/Video button on the top of the TV, what happens?

Can you explain what you have for reception? Cable box, cable connected directly to the TV or Antenna?

Dan
Customer: replied 4 years ago.
iT DOESN'T MATTER IF I PUSH TV OR VIDEO IT JUST GOES TO VIDEO 1, VIDEO2, VIDEO 3, AND THEN TO AUXILLARY STATION. I'VE CABLE CONNECTED DIRECTLY TO TV, NO BOX, NO ANTENNA
Expert:  Dan - Master Tech replied 4 years ago.
What connection in the back of the TV do you have the cable connected to?

If it is connected to the VHF/UHF ant coax connector, try changing it to the AUX connector and change the input to Aux channels and see if it works.

You may also want to check the SET UP menu to make sure that the CABLE setting is set to ON and that the CHANNEL FIX setting is set to OFF.

If you still need additional information, please let me know.

Dan
Customer: replied 4 years ago.
tHE TV HAS BEEN WORKING UP UNTIL LAST WEEK SOMETIME. I'VE NOT CHANGED WHAT IT IS CONNECTED TO IN THE BACK OF THE TV. I GUESS I NEED A SONY REPAIR MAN TO COME TO MY PLACE. PLEASE ADVISE ON WHO I SHOULD CALL AND HOW MUCH IT WILL COST. MY PHONE NO.

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