How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve G. Your Own Question
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17731
Experience:  VP of electronic repair company. Audio nut.
Type Your TV Question Here...
Steve G. is online now
A new question is answered every 9 seconds

how to change picture size on samsung tv to fit screen

Resolved Question:

how to change picture size on samsung tv to fit screen
Submitted: 7 years ago.
Category: TV
Expert:  Steve G. replied 7 years ago.

Hi there and welcome to Just Answer. Thanks for asking your question.


Can you tell me the model number of your Samsung. Also, are you using some kind of cable box? If so, what kind - make and model.


Lastly, how are the two connected?

Customer: replied 7 years ago.
the tv is a samsung un46b6000. the cable box is a time warner hi-def box not sure of the make and model. they are conected by a hi-def cable. also hooked in is a jvc surround sound system.
Expert:  Steve G. replied 7 years ago.

Ok. Both the cable box and the TV have a control to switch the screen ratio. The normal procedure is to set it in the cable box first. Then, adjust the TV's ratio.


The time warner box should have the name and model number on the back - it should be a Motorola or a Scientific Atlanta. That way, I can tell you how to change the ration on the box.


Can you look?

Customer: replied 7 years ago.

I am not where tv is, but I do know the cable box is a scientific atlanta

Expert:  Steve G. replied 7 years ago.

Ok. Turn the box off. With it off, press GUIDE and INFO together.


You will enter the set up mode where you can set the aspect ratio of your TV (16:9) and the supported resolutions (you should select 480i, 480p and 1080i).


Then you should be good to go.


Now all HD channels should fill the whole screen and SD channels will have a vertical bar down each side. You can use the Samsung's remote to stretch it.


I will be here if you have a follow up comment or question.


If I have been of assistance, please click the ACCEPT button on the right. It is the ONLY way I get paid for my work. Please also consider a BONUS. Thanks.

Steve G. and other TV Specialists are ready to help you