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Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17145
Experience:  VP of electronic repair company. Audio nut.
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my lg 32lg30 speakers stopped working. i had the TV on and

Customer Question

my lg 32lg30 speakers stopped working. i had the TV on and i didn't even realized that the sound went out any solutions?
Submitted: 5 years ago.
Category: TV
Expert:  Steve G. replied 5 years ago.

Hi there and welcome to Just Answer. Thanks for asking your question.

 

What we have to do is determine if it is your TV or if it is the TV signal.

 

How do you get your TV signal? Cable? Cable box? Satellite? Antenna?

Customer: replied 5 years ago.
i use cable but i don't have a cable box i doubt its the cable because the cable is on in my other rooom plus im not getting any sound from my xbox 360 either let me tell you what really happened . i had my tv on and i tried to switch the input to play my game. when i pressed the input button, the tv froze. i tried pressing all the buttons on the remote and nothing worked i even tried to turn the tv off with the remote and manually that didn't work either so i unplugged it and when i turned the tv on the sound was gone
Expert:  Steve G. replied 5 years ago.

That doesn't sound good.

 

Try this first. I have to rule out the easy stuff first.

 

Go into the on screen menu and into Audio. Check that the internal speakers are 'ON'.

 

Let me know.

 

 

Customer: replied 5 years ago.
yes they're on i tried the mute button as well
Expert:  Steve G. replied 5 years ago.

Ok. I will have to research if there is a hard rest for this TV. I know there is for other larger LG LCD models.

 

I'll be back.

Customer: replied 5 years ago.
okay
Expert:  Steve G. replied 5 years ago.
I haven't been able to find an answer for you so I will opt out and other experts will be able to.

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Steve G.
Steve G.
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VP of electronic repair company. Audio nut.