How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bernard S. Your Own Question

Bernard S.
Bernard S., Installs and troubleshooting
Category: TV
Satisfied Customers: 1220
Experience:  27 years TV retail sales, service and installations
8697087
Type Your TV Question Here...
Bernard S. is online now
A new question is answered every 9 seconds

i have a 1080p mitsubishi and it will not turn on; there is

Resolved Question:

i have a 1080p mitsubishi and it will not turn on; there is a red light that keeps blinking under the "standby" notation; can you help
Submitted: 5 years ago.
Category: TV
Expert:  Bernard S. replied 5 years ago.

HiCustomer

 

Thank you for using Just Answer.

 

Please post a bit more information so that we can answer this best.

 

What is the model number of the TV? It's on a sticker on the back of the TV.

 

How long have you had this TV?

 

How much use does the TV get in an average day?

 

What have you already tried to fix this problem?

 

Thank you for you patience.

 

bernie

Customer: replied 5 years ago.

this is a mitsubishi 1080p medallion series

 

we have had it about 1 year

 

we use it about 3 hours per day on the average

 

we have only tried to turn it on with the remote and also by using the power button on the tv

Expert:  Bernard S. replied 5 years ago.

Hi ricegoats,

 

The first thing to try is unplugging the TV for an hour. Push the power button with the TV unplugged. This is to drain any residual voltage in the TV and hopefully reset the TV.

 

Although, it seems a little early, you may need a new lamp. Some lamps do go quicker than others and if a TV is turned on and off a lot the lamp's life is shorter.

 

Please post the model number from the sticker on the back of the TV so we can check specifics for you model.

 

benie

Customer: replied 5 years ago.

the model number is XXXXX

 

thanks

Customer: replied 5 years ago.
thank you so much; unplugging it worked
Expert:  Bernard S. replied 5 years ago.

Hi Riccoats,

 

 

Your TV has a reset on the front panel. You reset the TV with the end of a paper clip pushed into the small pin hole opening. It's labeled "System Reset"

 

Does the "lamp" light stay on? If after trying the above, this light stays on, then it would indicate a new lamp is needed. The TV has a one year warranty that would cover this. So, check your sales receipt for the date of purchase. If it is less than a year you will be fully covered for this replacement.

 

Please let me know if youw ould like more information and/or clarification

 

bernie

 

 

Bernard S., Installs and troubleshooting
Category: TV
Satisfied Customers: 1220
Experience: 27 years TV retail sales, service and installations
Bernard S. and other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)
 
 
 
Chat Now With A TV Technician
Bernard S.
Bernard S.
560 Satisfied Customers
27 years TV retail sales, service and installations