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TV. PANASONIC MODEL #PT-52LCX65, PROBLEM: RED SPOTS OR COLOR PATCHES SHOWS ON THE SCREEN THE IMAGE IS NOT CLEAR , PLEASE HELP ME . MY NAME ISXXXXX GREENVILLE S.C.
Subject: RED SPOTS ON TV SCREEN Already Tried: ANY
HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?
How long have you owned the TV? Thank you again for trusting us with your problem.
Please reply as soon as possible so that we can finish answering your question.
Thank you for replying.Yes, I have owned the TV for two years and the image was perfect for those two years. Two months ago I turned my TV on and the image was no longer clear, it had red-purplish spots and they have been there since. I tried changing the Color, tint and sharpness levels, but the spots are still there. I also tried putting a different TV connected to the same cable that the TV uses thinking that the cable might have been the problem. However it was fine, so I figured the TV is the problem and I would like to know what to do about this situation.Thank you for your patience.
From the information you have provided the optical block has failed. This is a very common problem with the DLP TV. I will suggest that you call Panasonic 1-800-211-7262 and complain about the problem. A persistent consumer can often get them to extend the warrenty to cover the cost of the repair. If Panasonoc would not pay for this repair, you will find that most shops will charge between $700 to $1000 for this repair.
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40+ years in TV repair. Electronics Technician for 40+ years. 50+ as a hobby.
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