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Edward
Edward, Technician
Category: TV
Satisfied Customers: 7966
Experience:  40+ years in TV repair. Electronics Technician for 40+ years. 50+ as a hobby.
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my sony tv have little blue dots on the screen can this be

Resolved Question:

my sony tv have little blue dots on the screen can this be fixed
Submitted: 7 years ago.
Category: TV
Expert:  Edward replied 7 years ago.

HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:


-Could you explain your situation a little more?

 

What is the model number of the TV? The model number will be displayed on a tag on the back of the TV near where the power cord is attached.

How long have you owned the TV?

What have you tried to correct the problem?

Thank you again for trusting us with your problem.

 

Please reply as soon as possible so that we can finish answering your question.

Customer: replied 7 years ago.

KDF-60XS955

 

5 YEARS

 

NOTHING

Expert:  Edward replied 7 years ago.

From the information you have provided I suspect the optical block is causing the problem. I will suggest that you call Sony 1-800-222-7669 and complain about the problem. A persistent customer can often get Sony to pay to have the light engine replaced. Information on the light engine is included below.

 

Parts Information

Vendor SONY
Part Number A-1084-668-A
Description Optics Unit Block
Substitute Part n/a
Estimated Weight

Estimated Ship Date
Core Price 1060.00
Part Price 668.51
Total Price 1728.51


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Regards,

Edward

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Edward and 4 other TV Specialists are ready to help you
Expert:  Edward replied 7 years ago.
Thank you for the accept. If you have additional questions I will be glad to answer them. I hope you will return to Just Answer again. Please tell your friends about Just Answer. In the future you can request me personally if you wish. Positive feedback is very important to me. Please leave feedback when you get a chance. Click here if you wish to leave feedback.

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Regards,

Edward