Facing TV Problems? Ask a TV Technician.
Model no 26MF231D37
Serial no, BZ3a067360381
Purchased Nov 2006, color out approx. 7/08
repairman, Nov 2007, I know it was under a one year period, but not 100% sure of the dates but have all the paperwork. Been watching in black and white....
Purchased Nov 2006, color out approx. 7/07
are you able to explain your connection, Is it hooked to a cable box, sat, dvd etc?
are they all b/w
anyone able to anwser the above questions?
Are you able to try a different input on the set, to see if it comes in color on a different input?
Ex, If your cable is b/w on a video (yellow jack) does it come in color on hd or Tuner input?
This will help us to identify the source of the problem. Do you have a dvd player or vcr or anything else hooked up.
More information is necessary to give you an accurate answer.
you definitely have a problem with the set, and I would agree that it should have lasted more than a year without failing. you can try to contact the store you purchased it from, They may have a record of your purchase.they may be able to give you information on the warranty Maybe they would be willing to exchange it, or contribute to the repair costs, or possibly give you partial credit towards a different brand.
If you would like to continue to troubleshoot hhe set, you can get back to me.