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HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?
What is the model number of the TV? The model number will be displayed on a tag on the back of the TV near where the power cord is attached.How long have you owned the TV?What have you tried to correct the problem?
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