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HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?
What is the model number of the TV? The model number will be displayed on a tag on the back of the TV near where the power cord is attached.How long have you owned the TV?What have you tried to correct the problem?Thank you again for trusting us with your problem.
Please reply as soon as possible so that we can finish answering your question.
I guess you won't be able to help me because I can't get at the back of the TV for a model number. It is in a cabinet and it is to heavy for me to lift out. It is an older model before 1999 and was given to me with no manual book.
I have tried to find something on the remote to turn off the sleep with no luck using menu but that only tells me sleep is on but not how to turn it on.
The model number is XXXXX
The model number ia C20BLS. The TV came with the house when we bought the house in 1999 with no manual. I never turned on he sleep mode and don't know how that happened.