WE HAVE A JVC MODEL NO. 20241 TV VCR COMBO. WE HAVE DONE SOMETHING THAT HAS PUT A CHILD LOCK OR A PROGRAM THAT HAS PUT A LARGE BLACK SQUARE IN THE MIDDLE OF ALL OF THE CHANNELS. WE HAVE TRIED EVERYTHING BUT WE CANNOT REMOVE IT!! HOW DO WE REMOVE IT OFF OF THE SCREEN?? PLEASE HELP /XXX@XXXXXX.XXX
HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?
What is the model number of the TV? The model number will be displayed on a tag on the back of the TV near where the power cord is attached.
Thank you again for trusting us with your problem.
Please reply as soon as possible so that we can finish answering your question.
The black box may be the closed caption or text box. If your TV has a closed caption press it and see it the box goes away. If not go into the menu and make sure the closed caption is turned off. Some cable boxed have the closed caption feature. If applicable you might make sure it is turned off.
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40+ years in TV repair. Electronics Technician for 40+ years. 50+ as a hobby.