Hi Customer. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?
What is the model number of the TV? The model number will be displayed on a tag on the back of the TV near where the power cord is attached.
Thank you again for trusting us with your problem.
Please reply as soon as possible so that we can finish answering your question.
Can you verify the model number of the TV is PRM540K ?
Are you in the USA?
A replacment remote that will control all the features of the TV can be purchased by clicking here. Universal remote controls are cheaper but as you have found out they will only control some features. Most cannot access the menu.
They do not have the original remote but they should have the one shown in the link. If not click here for another remote that will work on your TV.
The two remotes I provided links for will work with the PMR450K.
The information provided below;
1.RCA CRK28D 28D ColorTrak 2000 TV or
2. RCA ColorTrak Trak TV 6-button 9volt remote
Is not enough information to determine. If you can tell me the model numbers on the remotes I may have more information for you.
I am not sure why you accepted the answer if you were not satisfied with my answer. I will gladly ask for the accept to be removed and the deposit returned to your account.
The CRK28D will not work for your TV. It MAY control some functions but not all functions.
The other remote you are asking about if it is this one then no it will not work for your TV.
Would you like the accept removed and the deposit returned to your account?