How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan - Master Tech Your Own Question
Dan - Master Tech
Dan - Master Tech, Master Electronic Technician
Category: TV
Satisfied Customers: 1904
Experience:  Nearly 4 decades of installing and repairing TV's of all types.
12940042
Type Your TV Question Here...
Dan - Master Tech is online now
A new question is answered every 9 seconds

PATCHES OF COLOR IN DIFFERENT SPOTS ON MY PANASONIC PT-61LCX35

Customer Question

PATCHES OF COLOR IN DIFFERENT SPOTS ON MY PANASONIC PT-61LCX35 ONLY A YEAR AND 1/2 OLD
Submitted: 8 years ago.
Category: TV
Expert:  Dan - Master Tech replied 8 years ago.
GreetingsCustomer is this something that has been progressing over time or did this happen suddenly?
Customer: replied 8 years ago.
it happened all of a sudden, the tv is only 11/2yrs old.
Expert:  Dan - Master Tech replied 8 years ago.
You may want to consider having a technician check this out. I have heard of this same thing happening to slightly older sets in the Panasonic line. There may be a problem with the LCD's in your set. Hopefully you have an extended warranty or possibly covered under the standard warranty.
Customer: replied 8 years ago.
YOUR ANSWER DID NOT HELP AT ALL, I PLANED TO HAVE A EXPERT TECH COME OUT AN LOOK AT THE SET FROM THE START. I NEEDED YOU TO TELL ME WHAT PART WAS BAD SO I COULD BE MORE INFORMED WHEN THE TECH CAME.
Expert:  Dan - Master Tech replied 8 years ago.
My apologies for not being able to diagnose your problem in advance of your service tech arriving. Having serviced televisions for many years, I know full well that conditions that appear similar can have different causes. I would be doing you a disservice and it would be very unprofessional of me to advise you with limited information and assume that I am correct. I did state that these sets have had issues with the LCD's but since I cannot see the problem or make an onsite diagnosis it would be wrong for me to say that is definitely the problem. This is not much different than if you called your service tech and asked them to tell you ahead of time what was wrong. Since you want more information than I can offer, I will opt out in the event another expert can offer more assistance and wish you luck with your situation.