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Pmiller
Pmiller, Technician
Category: TV
Satisfied Customers: 420
Experience:  20 yrs+ In electronics w/ car audio, video and electronics expertise
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hello, I have a Pacific stt2021 tv, switch it on and all i

Resolved Question:

hello, I have a Pacific stt2021 tv, switch it on and all i get is a blue screen with KEY_ _ _ at the top. any ideas? thanks.
Submitted: 5 years ago.
Category: TV
Expert:  Edward replied 5 years ago.

HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:


-Could you explain your situation a little more?

 

What is being used to supply the signal to the TV?

 

What have you tried to correct the prob;em?

 

How long have you owned the TV and when did this become a problem?

Thank you again for trusting us with your problem.

 

Please reply as soon as possible so that we can finish answering your question.

Customer: replied 5 years ago.
hi, owned tv for 2 years, use a scart to connect to sky box, tried pressing everything on the remote, i think one of the kids has locked it and i dont know the key code?
Expert:  Edward replied 5 years ago.
I have opted out of this question since I have no information on this model in my database. By opting out this prompts other experts to reply if they have the answer for you. Hopefully another expert will respond soon. If no expert has responded when I find the information I will opt back in and post the information.

Regards,

Edward
Customer: replied 5 years ago.
Ok Edward, thank you for your help.
Expert:  Pmiller replied 5 years ago.
Hello,
Try this...
once the screen shows the "key ---" in top left press pp (green) three times, your channels should come back on.
The go to your menu and deactivate parental lock function. I hope this helps...
If you have any further questions let me know.
Pmiller, Technician
Category: TV
Satisfied Customers: 420
Experience: 20 yrs+ In electronics w/ car audio, video and electronics expertise
Pmiller and other TV Specialists are ready to help you
Customer: replied 5 years ago.
Hi phil, its worked, you are a genius, thank you.
Expert:  Pmiller replied 5 years ago.
Your welcome, I'm here to help. Let us know if you need any further asistance.
Pmiller, Technician
Category: TV
Satisfied Customers: 420
Experience: 20 yrs+ In electronics w/ car audio, video and electronics expertise
Pmiller and other TV Specialists are ready to help you

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