How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Livep9 Your Own Question

Livep9
Livep9, Technician
Category: TV
Satisfied Customers: 450
Experience:  Electronics Technology Certified And Over 10 Years Of TV Repair.
11485808
Type Your TV Question Here...
Livep9 is online now
A new question is answered every 9 seconds

i have a sony tv trusurround (srs) that will not come on.

Resolved Question:

i have a sony tv trusurround (srs) that will not come on. the standby red button will blink and it is connected to my directv equipment. Is the tv going out or can i reset something?
Submitted: 6 years ago.
Category: TV
Expert:  Livep9 replied 6 years ago.

HelloCustomer

 

 

 

Thank you for using just answer i ll be happy to assist you today, first off can i have the

 

model # XXXXX the tv set ,also does the tv set turn on at all,moreover how many times is the

 

red standby light blinking thank you.

Customer: replied 6 years ago.
it is a sony trinitron, the picture is not coming on and the red standby button is blinking as if it is trying to turn on. I have unplugged the tv from the back wall and waited a couple of minutes and then plugged it back in. the same buttons came on my direct tv receiver and the red button flashes.
Expert:  Livep9 replied 6 years ago.

 

 

 

 

Ok lets dissconnect the direct tv connections and see if the screen comes back on,also

 

how many time is the light blinking,moreover when the picture goes out do you still hear

 

the sound thank you.

Customer: replied 6 years ago.
i have never gotten the picture of the tv to come back on after unplugging it. the light blinks on standby as long as i have power to the tv. the sound the come out of the speakers is a beep, beep beep sound for a little bit and then the is no sound . the light continues to blink on standby.
Expert:  Livep9 replied 6 years ago.

 

 

 

Ok lets go ahead and unplug the tv set and remove the back cover off the tv set and

 

check the fuse that is close to where the power cord comes in from the wall,if the fuse

 

is in good condition then the problem is coming from the power supply either it is the

 

board itself or the components around the board are bad like a shorted capacitor or a

 

shorted diode will create this kind of problems,also you can contact sony and see if

 

they have the power supply board by itself if they do go ahead and get it with a little bit of

 

soldering experience you should be able to change it out yourself with the instructions

 

that come with the board.Moreover if for some reason they do not have the board take it

 

to the nearest repair shop to get the tv set serviced,depending on the tvset repair shop it

 

should not be more than 300 dollars or less to get your tv set up and running,but it all

 

depends on the tv repair shop.

 

 

 

Thank you and hope this helps.

Livep9, Technician
Category: TV
Satisfied Customers: 450
Experience: Electronics Technology Certified And Over 10 Years Of TV Repair.
Livep9 and 3 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)
 
 
 
Chat Now With A TV Technician
Livep9
Livep9
TV Technician
450 Satisfied Customers
Electronics Technology Certified And Over 10 Years Of TV Repair.