JustAnswer is the largest online question and Expert answer site

Thousands of verified Experts are ready to answer your specific questions 24/7.

 
 
 

Enter Your Question

Subcategory

Select Your Expert
characters left:

7 TV Technicians are Online Now

 
 
 
  • Legal
    & Tax
  • Cars
    & Vehicles
  • Health
    & Medical
  • Pets
    & Veterinary
  • Home
    & Appliances
  • Computer
    & Education
  • Life
    & Personal
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

How JustAnswer Works

Satisfaction is guaranteed and you pay your Expert only if you are satisfied.

  • Ask Your Question

    Ask Your Question

    Just type your detailed question and click "Get an Answer."

  • Talk With an Expert

    Discuss With an Expert

    In minutes you'll get a response from an Expert. You can always ask follow-up questions.

  • Accept Your Answer

    Accept Your Answer

    Happy with your answer? Just click "Accept" to pay your Expert.

 
 
 

Hello, I hava a Hitachi 50v710 rear projection hdtv which is

 
 
 

Customer Question

Hello, I hava a Hitachi 50v710 rear projection hdtv which is 3 years old. I have recently noticed a dull yellow spot in the center of the screen. Searching online for some answers has been confusing. Some say replace the light engine, others say clean the green lens due to dust and others are suggesting replacing the bulb. Help!

Submitted: 1371 days and 17 hours ago.
Category: TV
Status: CLOSED
 
 
 
 
 
 

Accepted Answer

Thanks for choosing JustAnswer for your TV question!

 

Unfortunately that sounds like the dreaded "overheating LCD panel" symptom. Infamous in the 50vXXX series of TV's as well as some others.

 

The entire light engine has to be replaced I'm afraid.

 

Just in the last 6 months I had a customer who had the same exact symptom, and she called Hitachi and they covered the replacement of her light engine, minus the labor.

Not bad for an almost 5 year old model!!!

 

http://forum.ecoustics.com/bbs/messages/2/170319.html

 

The above website shows pictures of it in RED, but it occurs in blue as well, just less frequently.

 

If you have to pay out of pocket for the whole repair, I suggest you scrap the TV, as the light engine and labor will run you almost $1000.

 

Try contacting Hitachi customer support about the issue, I have seen them be very generous, even out of warranty!

 

Hitachi cust service #(NNN) NNN-NNNN/p>

 

This is an ADVANCED REPAIR and takes two techs about an hour to complete, start to finish.

 

Not a DIY type of repair.

 

But....

 

if you are determined here is the part # XXXXX

 

you can buy this at www.partstore.com

 

 

Hope that helps!

 

Mike

If you feel my answer was satisfactory please click on the green "ACCEPT" Icon. Thats the only way I get paid for my advice.

Feedback is always appreciated!

MikeSimas39678.5477811343

Expert: Michael
Pos. Feedback: 100.0 %
Accepts: 643

Technician

6 Years component level TV repair. Ex-Military RADAR and radio repair.

 
 
 
 
 
 

Related TV Questions

 
 
 
Question Date Submitted
 
 
 
 
 
 

Ask TV Technician Online Now

7 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Ask Your Question Now