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Ask A. Penland Your Own Question
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Transmissions
Satisfied Customers: 6306
Experience:  ASE Master Certified. ASE Gasoline Engine Performance Certified,Ford Senior Master Technician
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The shift is stuck, It's a 2013 ford fusion, Yea, No

Customer Question

The shift is stuck
JA: How old is the transmission? Have you noticed any leaking?
Customer: It's a 2013 ford fusion
JA: Are you fixing your Fusion yourself? What have you tried so far?
Customer: Yea
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Transmissions
Expert:  A. Penland replied 2 months ago.

Are you stating the shifter for the transmission is stuck in park and will not move into gear?

Customer: replied 2 months ago.
It's stuck in retro
Expert:  A. Penland replied 2 months ago.

It is stuck in reverse?

Customer: replied 2 months ago.
Expert:  A. Penland replied 2 months ago.

Can you give me the VIN#?

Customer: replied 2 months ago.
I don't have it with me, it's a 2013 Ford Fusion
Expert:  A. Penland replied 2 months ago.

Is it a manual transmission or automatic?

Customer: replied 2 months ago.
Automatic
Expert:  A. Penland replied 2 months ago.

We need to see if it is the cable/shifter or the transmission. You will need to remove the air filter box and disconnect the cable from the transmission and see if the shifter moves out of reverse. If it does, it is inside the transmission. But if it still does not move out of reverse, then it is the shifter cable. See the directions below.