Transmission Problems? Ask a Mechanic for Answers ASAP
I would strongly recommend visiting your dealership, given that your car should still be under warranty. Ask if there's any bulletins, or even updates to the transmission management software.
I hope I was of some help.
We are experts but we all have our specialization. We try and help the best way that we can. In your case, I don't have the right answer for you. I gave you the best advice that I could.
Regarding the refund. I don't have access to that department. You would have to contact customer support.
Thank you and I do apologize for not being able to assist you with your question.