How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Transmissions
Satisfied Customers: 21436
Experience:  Chrysler/Dodge/Jeep master tech ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans Specialist
Type Your Transmissions Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

2011 3500 chevy duramax shift issues. it wont move took it

Customer Question

2011 3500 chevy duramax shift issues. it wont move took it to a gm dealer and they replaced the wire harness and the tcm. still the same problem.
JA: Thanks. Can you give me any more details about your issue?
Customer: when you select a gear it sometimes doesn't show what gear its in and wants you to reset it by putting it in nuetral
JA: OK got it. Last thing — Chevy Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 6 months ago.
Category: Transmissions
Expert:  sprinkles08 replied 6 months ago.
Hello and welcome to JustAnswer!IF the wiring harness and TCM have been replaced then that would leave only an internal transmission failure or mechanical failure in the rear differential as possible causes for the truck not moving.With the trans in park are you able to push the truck or do you feel a hard mechanical lock?Are any fault codes setting in the TCM?

Related Transmissions Questions