Welcome, I'm Chris (aka Moose). No experts here are Just Answer employees, we do not get a paycheck or benefits from JA. We are independent contractors, only paid when you rate our answer.
We need a scan tool to verify the TCM is requesting an upshift. If it is then we need to first off swap the solenoid for overdrive. Then retest to see if we need to go into the transmission to inspect the bands and clutches. There is a message to perform a computer update and adaption reset and relearn to see if that addresses the issue.
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