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Customer Question

Since I purchase my vehicle 2 months ago, June 2012, it has had a severe vibration issue. I have been through 3 sets of tires, so it is not tires (Big O Tires did this). A local deal put new rims and tires on. This also did not help. the dealer torqued the drive train and this did not help. Finally, the regional service manager came in and drove it; told me nothing is wrong and sent me home. Before I went home the local service manager let me drive two new trucks. The vibration was NOT present in them. He also told me there was nothing more he could do as the Regional Manager sent my truck home. The dealer offered me a trade in at $6000 less than I paid. I have 1920 miles on the truck and the serice departments put over 600 of them on test driving! Curiously, the local dealer sent me home with no records of his work. What can I do?

 



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Submitted: 259 days and 14 hours ago.
Category: Traffic Law
Value: $23
Status: CLOSED
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Expert:  Fran-mod replied 259 days and 7 hours ago.

Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Customer replied 259 days and 3 hours ago.


I have not received any response. Please cancel my request and refund my money.

 
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