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Skyvisions
Skyvisions, ASE Certified Technician
Category: Toyota
Satisfied Customers: 14412
Experience:  Toyota Master Diagnostic
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Dash display went blank, now I cant shut off car. tried

Customer Question

dash display went blank, now I cant shut off car. tried inserting key in slot ,now can't remove key and still can' shut off car.
JA: Is the key stripped or worn?
Customer: 2006 prius, inserted remote key fob in slot under dash
JA: Are you fixing your Prius yourself? What have you tried so far?
Customer: haven'ttried anything just need to be able to shut off car
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Toyota
Expert:  Skyvisions replied 2 months ago.

You have a couple of things that possibly could be going on either the 12 V battery is low on charge the display instrument panel portion is malfunctioning or the start button is malfunctioning. Without finding out what codes would be stored in the computer it's hard to say for sure. For now push and hold the start button for about 6 to 8 seconds and the system should shut off. Let me know how that works and we can go from here.

Customer: replied 2 months ago.
thanks fixed problem