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Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 814
Experience:  16 years of experience
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I am unable to start my Prius. The check hybrid system alert

Customer Question

I am unable to start my Prius. The check hybrid system alert comes on and I am only able to put the car in neutral. I tried multiple consecuative times with the key on the start button and nothing has changed, my check oil is on as well. The triangle of death comes on as well.
Submitted: 20 days ago.
Category: Toyota
Expert:  Ted Ritter replied 20 days ago.

Thanks for posting ,has the 12 volt battery in the trunk been checked? Have you tried jump starting it?

Customer: replied 20 days ago.
I do not have a battery in my trunk.
Expert:  Ted Ritter replied 20 days ago.

What year is the Prius?

Customer: replied 20 days ago.
2010
Expert:  Ted Ritter replied 20 days ago.

Thanks, ***** ***** volt auxiliary battery that powers computers is located in the trunk on the right side under the covers, remove the cargo mat and the spare tire covers , Look in the fenderwell.

Customer: replied 20 days ago.
For the last hour I tried to charge that battery and the same thing is still
Happening and I am unable to start the car and the check hybrid system message is still there
Expert:  Ted Ritter replied 20 days ago.

This battery takes about 5 0r 6 hours to charge back up, it sounds like you may need to replace it, they usually last about 4 years.

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