How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 814
Experience:  16 years of experience
2499435
Type Your Toyota Question Here...
Chris (aka-Moose) is online now
A new question is answered every 9 seconds

The engine will not turn over although all the lights are

Customer Question

The engine will not turn over although all the lights are on. We had the battery and the alternator checked and they are fine
JA: Does the battery look like it's leaking? And does it have a strong smell -- like sulfur?
Customer: No it doesn't. We also just replaced the battery in February. There is not any corrosion around the battery wires either
JA: What is the model/year of your Toyota?
Customer: 2006 Sienna
JA: Are you fixing your Sienna yourself? What have you tried so far?
Customer: This just occurred this afternoon. I am going to try and fix it myself if possible
JA: Anything else you want the mechanic to know before I connect you?
Customer: Not that I can think of
Submitted: 1 month ago.
Category: Toyota
Expert:  david craig replied 1 month ago.

Hi Im David, is the vehicle cranking? and have you had it scanned for codes?

Customer: replied 1 month ago.
I don't think my wife did. All they did was check the battery and the alternator
Customer: replied 1 month ago.
The vehicle is not cranking
Expert:  david craig replied 1 month ago.

is it at least clicking? one click....multiple?

Customer: replied 1 month ago.
No clicking. It is silent. When I turn the key, the lights stay on except the lights around the speedometer and RPM go out when I hold them key all the way on.
Expert:  david craig replied 1 month ago.

ok. we need to look at some fuses then

Expert:  david craig replied 1 month ago.

ill send you a diagram of some fuses to check

Customer: replied 1 month ago.
Sounds good
Expert:  david craig replied 1 month ago.

please give me a few, thanks

Expert:  david craig replied 1 month ago.

there is a crap load of fuses. heres a bunch. if the panels are labeled check everyone that has to do with start/ign/fuel/ecu/AF....

Expert:  david craig replied 1 month ago.

Theres alot more. and there are fuse panels located everywhere. engine compartment/passenger compartment, both sides...

Customer: replied 1 month ago.
I opened the one by the L front of the engine compartment. I pulled out one that had ST on it. It looked fine. There is one other that has ST on it, but it is covered with a clear plastic cover. Looking in, it doesn't appear to have a fuse in that spot
Expert:  david craig replied 1 month ago.

its a square with a plastic lid?

Customer: replied 1 month ago.
it is a long rectangular clear plastic lid. It is almost as wide as the fuse box itself
Expert:  david craig replied 1 month ago.

ok. i wouldnt worry about it. its been ok up to this point until this happened right? its probably meant to be empty.

Expert:  david craig replied 1 month ago.

keep on lookin. you'll find one thats no good. im betting.

Customer: replied 1 month ago.
OK. I will pull them all out and see what I can come up with. Pull the solenoids out also? I think that is what they are called.
Expert:  david craig replied 1 month ago.

relays? no need.

Expert:  david craig replied 1 month ago.

you dont have to pull all the fuses just the ones that would have anything to do with ignition,coils,ecu,battery,starter,fuel inj,AF/engine control

Expert:  david craig replied 1 month ago.

il be back on in about an hour. gotta get of this shop and get home...

Customer: replied 1 month ago.
The fuses all look good
Expert:  david craig replied 1 month ago.

do you have a multi meter?

Customer: replied 1 month ago.
I dont.
Expert:  david craig replied 1 month ago.

ok. we are very limited on what we can do then.

Customer: replied 1 month ago.
I think I am going to just get it over to the shop in the morning. Thanks for your time.
Expert:  david craig replied 1 month ago.

follow the negative battery cable from the battery to where it connects to the engine. make sure its tight

Expert:  david craig replied 1 month ago.

also make sure the red power wire going into the fuse panel in the engine compartment is tight.

Customer: replied 1 month ago.
Everything is tight
Expert:  david craig replied 1 month ago.

wish you had a meter so we could check for power at the ignition switch, starter and relays....

Expert:  david craig replied 1 month ago.

good luck. hopes its easy. im sure it will be.

Expert:  Peter Bagley replied 1 month ago.

Hello and welcome to just answer . I value your input to my questions so I may help you. Do you have a test light? Under the engine hood in the fuse block you will have some relays and they are marked what relay they are.Look for the starter relay. tell me when you find it.

Related Toyota Questions