How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Toyota
Satisfied Customers: 1250
Experience:  Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
Type Your Toyota Question Here...
Chad Farhat is online now
A new question is answered every 9 seconds

I cant start car after i changed battery in my 2012

Customer Question

i cant start car after i changed battery in my 2012 highlander.
Submitted: 11 days ago.
Category: Toyota
Customer: replied 11 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Chad Farhat replied 11 days ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 11 days ago.

Hey how are you

1-is there any red security light flashing on dash ?

2- do you have one or 2 keys , try the other one if you do ?

if all you did changing battery & cables are back correctly & tight then lets try resetting it

Master reset Procedure

1- Disconect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 15 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

if that don't work

you will need a factory scanner or equivalent to run a diagnostic scan & retrieve fault codes

Please let me know if that worked for you

Thank You

Chad Farhat

ASE Certified Technician

Expert:  Chad Farhat replied 9 days ago.

Please let me know if you need anything else on it, just reply back and we will continue

If you are good, Please Kindly Rate Me.

A 5 Star Rating is much Apreciatted

If you feel I have not been helpful Please DO NOT RATE ME BAD OR POOR (1 or 2 stars) ,You can always ask me again or I can opt out of your question & open it for another expert ,that will provide you with more or better assistance on this issue

Please keep in mind that when you rate me , it does not end our conversation.

you can always come back to this conversation and ask me any follow up question you may have on this issue

(you can copy this link page & paste it in your browser when ready and it will open up our conversation again)

Thank You
Chad Farhat
ASE Certfied Technician

Related Toyota Questions