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sprinkles08, ASE Certified Technician
Category: Toyota
Satisfied Customers: 21439
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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The rear door was closed manually and now won't close

Customer Question

The rear door was closed manually and now won't close automatically. - with key
JA: Is the key stripped or worn?
Customer: No
JA: What is the model/year of your Toyota?
Customer: 2014 highlander
JA: Are you fixing your Highlander yourself? What have you tried so far?
Customer: Limited tried the reset button in glove box
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: Toyota
Customer: replied 26 days ago.
Have checked glove box reset button - it's on. Door indicator light has door open. Looks closed. Can't open or close with key or interior button
Expert:  sprinkles08 replied 26 days ago.

Hello and welcome to JustAnswer!

Have you tried a battery disconnect?

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