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Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Toyota
Satisfied Customers: 2964
Experience:  Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
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Did not work after battery disconnect

Customer Question

Did not work after battery disconnect
Submitted: 8 months ago.
Category: Toyota
Expert:  Chad Farhat replied 8 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 8 months ago.

Check battery voltage for 12 volts

check fuses panel

Unfortunately you will need that scan done to it to know why this happened

get me some fault codes and we can trouble shoot further

Chad

Expert:  Chad Farhat replied 8 months ago.

does it say "Check EV System."

I found a recall on the power steering system from 2012 to 2014 highlander models

for power steering module failure ,describing your situation ,they just added that Recall on it few month back

Take it to dealer they are upgrading the software for free on it

Chad

Expert:  Chad Farhat replied 8 months ago.

Toyota has issued a recall order involving the Camry, the Highlander, the RAV4 and the RAV4 EV, over issues with power steering and electric motor software. ( Toyota ) - See more at: http://www.techtimes.com/articles/39149/20150312/toyota-recalls-112-500-vehicles-due-to-power-steering-and-software-issues.htm#sthash.mhUsDZDc.dpuf

Expert:  Chad Farhat replied 8 months ago.

They will run the vin# ***** see if yours included and I believe It is

Good Luck

Chad

Expert:  Chad Farhat replied 8 months ago.

Please let me know if you need anything else on it, just reply back & we will continue

If you are good , kindly rate me.

A Positive rating is much appreciated

This post will stay open for you even after you rate me, for you to come back and ask any follow up question you may have on this issue

Thanks You
Chad Farhat
ASE Certified Technician