Have Toyota Questions? Ask a Mechanic for Answers ASAP
Hello, my name is ***** ***** I will do my best to help you. Try rebooting the system by disconnecting the negative battery cable for 2 minutes and then reconnect it. See if you can now pair your phone. Let me know if that works.
Ok, then there is a problem with the hands free Bluetooth circuit. May be a software issue. At this point you will need to ask the dealer to connect their scan tool and check the module andif needed update the software.