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Ask Peter Bagley Your Own Question
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Toyota
Satisfied Customers: 570
Experience:  master tech at Toyota dealer
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Smart key not detected after replacing battery, not

Customer Question

smart key not detected after replacing battery
JA: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?
Customer: not leaking..new battery
JA: What is the model/year of your Toyota?
Customer: 2009 highlander
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: yes
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 9 months ago.
Category: Toyota
Expert:  EricFromCT replied 9 months ago.

Hi. Have you made sure the battery is in the remote the correct way? You may have it upside down. Can you check that and let me know?

Customer: replied 9 months ago.
positive side is up
Customer: replied 9 months ago.
I replaced the battery and did it the way it was supposed to be...negative side down...positiive side out
vehicle will not detect key
Customer: replied 9 months ago.
do i get 1 answer for 5 bucks?
Customer: replied 9 months ago.
Well...since this is public information afterwards...I got charged 20 dollars and only 1 basic question....Im not an idiot. I have worked on vehicles. I was hoping for a little more in depth information. This was a disappointing.
Expert:  Peter Bagley replied 9 months ago.

hello my name is ***** ***** I can help you. First of all have you got more then one smart key? and if so does the other one work? i f so I would recommend trying to reprogram that one or replacing it they have next to no issues with the system other then the fobs themselves or programing.