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Boxer54, Toyota Technician
Category: Toyota
Satisfied Customers: 1755
Experience:  ASE Master tech with L1 certification, Toyota Master Diagnostic Technician
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All of a sudden the car will not start. No noises at all

Customer Question

JA: Hi. What is your issue regarding?
Customer: All of a sudden the car will not start. No noises at all when I turn the key
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: park
JA: What is the model/year of your Toyota?
Customer: 2008 sienna xle
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Also, the door lock controls on the door and key fab do not work
JA: Anything else you think the mechanic should know?
Customer: dont think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Toyota Mechanic about your situation and then connect you two.
Submitted: 11 months ago.
Category: Toyota
Expert:  Boxer54 replied 11 months ago.

Thank you for trusting us with your questions. When you turn the key to the on position, does the check engine light come on? Any lights on dash come on?

Customer: replied 11 months ago.
the lights come on.. along with the check engine light
Customer: replied 11 months ago.
i seem to recall this happening once in the past, and having it be some button that was inadvertently pressed
Expert:  Boxer54 replied 11 months ago.

Does the van have a security system. aftermarket or factory?

Customer: replied 11 months ago.
Nothing after market...there may be a factory one, but honestly not sure
Expert:  Boxer54 replied 11 months ago.

OK, on the surface, has all the symptoms of a weak battery, except absolutely no noise. Have you attempted to jump start the vehicle?

Customer: replied 11 months ago.
I have not.. but the battery is not that old... I was try though
Expert:  Boxer54 replied 11 months ago.

The crazy thing about batteries is that they often fail with little to no warning and age doesn't make much difference. I have seen batteries less than a year old fail suddenly. My recommendation is to try jump starting the car first just to rule that out.

Customer: replied 11 months ago.
I typed to jump it and it now tries to turn over. So at least it's making noise. But not starting.
Customer: replied 11 months ago.
Also now the doors will lock and unlock.
Customer: replied 11 months ago.
Does that confirm its the battery?
Expert:  Boxer54 replied 11 months ago.

Battery is VERY low on power, then. I would recommend a charge and test of the battery. It will likely need replacement.

Customer: replied 11 months ago.
Car started!!! I suppose now take it for a ride to let it charge? Does that help?
Expert:  Boxer54 replied 11 months ago.

Definitely a battery issue. I would recommend having a test done. Many autoparts stores will do that for free.