How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 773
Experience:  16 years of experience
Type Your Toyota Question Here...
Chris (aka-Moose) is online now
A new question is answered every 9 seconds

The hybrid system warning light came on as did the yellow

Customer Question

the hybrid system warning light came on as did the yellow check engine light what should I do now
JA: Does the light stay on solid or does it flicker? Any noticeable performance problems lately?
Customer: it stays on no other performance problems
JA: What is the model/year of your Toyota?
Customer: 2010 prius
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: don't know if I can fix it have done nothing so far
JA: Anything else you think the mechanic should know?
Customer: there is some front end damage to the radiator and the undercarriage of the car
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Toyota Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Toyota
Expert:  Genchi Genbutsu replied 4 months ago.

Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your Prius.

How old is the front end damage?

Customer: replied 4 months ago.
Maybe 6 months
Expert:  Genchi Genbutsu replied 4 months ago.

Ok, I dont think the front end damage is in play here. Have you had a chance to pull codes from the computer yet?

Customer: replied 4 months ago.
im not what you mean about pulling codes from a computer is that something I can do?
Expert:  Genchi Genbutsu replied 4 months ago.

Yes, it means to access the main computer to see what codes are stored. This would take a scantool in order to do this. Do you have one?