You are correct if you want to convert from chat to phone there is an additional fee for that.
Prior I asked :
When it will not crank nor start does the instrument cluster light up like it should?
When it will not crank do you at least hear clicking noises?
I assume the shop where it is now, has no clue what is wrong?
Without being able to test through you, my diag would be more generic.
I have given you all the details i have and you have not given me any answers what so ever
I then posted the best answer I could with the info you gave me:
I believe the focus needs to be on the ignition switch and the anti theft system. Both can cause a no crank scenario and both can be intermittent.
I wish you could do some diag so I could help you work through some tests to find out what is working and what is not to narrow this down.
I am sorry this is not working out from you, but it is not easy from this end either trying to diagnose a vehicle that is not at home with you and when the customer does not work on cars.