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Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 773
Experience:  16 years of experience
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Pearl, JA: Sometimes things that you think will be really

Customer Question

Hi Pearl,
JA: Sometimes things that you think will be really complicated end up being easy to fix with Toyota. The Toyota Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Our 2008 Sienna will not start. The battery is good but we get nothing when we turn the key. It is also making some weird bipping sounds like it is thinking about something.
JA: Are you hoping to fix this yourself?
Customer: Yes, can I call somebody to assist by phone?
JA: Great! What have you tried so far?
Customer: Nothing other than checking the battery is ok
JA: Is there anything else important you think the Toyota Mechanic should know about your Toyota?
Customer: We bought it two days ago and it was working ok this morning
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Toyota Mechanic about your situation and then connect you two.
Submitted: 5 months ago.
Category: Toyota
Expert:  Genchi Genbutsu replied 5 months ago.
Do you still need help with this vehicle concern?
Customer: replied 5 months ago.
I signed up to this service in a time of need and paid the money because I believed I would get an immediate response.
This was definitely not the service I thought I was getting.
How do I cancel my account?
I would like a refund please.

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