Went to start my 2009 Prius
-- no dashboard display, only the "stuttering" sound coming from under the hood. Changed out the battery (12V) as it was 7 years old and had only 8 volts, thought this would solve the problem. No go. Have had to jump start the car before with no problems -- this is the first time I've had no dashboard displays at all, no response except for the stuttering sound like it wants to go but it doesn't.
JA: Battery issues can be tough to diagnose - lots of things to consider. Luckily, the mechanic I'm going to connect you with knows all the tricks and shortcuts. Are you hoping to fix this yourself?
Customer: yes, would like to try any remedies that I can before taking it to a shop.
JA: Great! What have you tried so far?
Customer: Changed battery. Used different key fob - the keys open the doors -- could it be that the batts need to be changed ? Have never done this - had them for about 6 years. Disconnected the 12v brake
power booster and plugged it back in. Tried to jump start.
JA: Is there anything else the Toyota Mechanic should be aware of about your Toyota?
Customer: Car was running fine up until 2 days ago.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Toyota Mechanic about your situation and then connect you two.