Have Toyota Questions? Ask a Mechanic for Answers ASAP
Do you have any way to check for malfunction codes that may be set in the engine control computer? When you put your foot on the brake pedal does the light in the start buttton turn green? Did you try starting with the remote in the slot?
At this Point there more than likely would have to be code set at least in the engine control computer and possibly in the hybrid control computer.Get back with me this evening when you can scan the system to tell me what codes are set in the system. Do You have any history on the vehicle leading up to this current problem? Are you a private owner or a repair facility?