Customer: Hi, ***** ***** here. I have a 2011 Camry
. The trunk will not unlock from the inside, and the key won't unlock it from the outside. It feels like the key will break, and I don't want to force it. Is there anyway for me to get inside the trunk and try the latch release?
JA: Thanks. Can you give me any more details about your issue?
Customer: When I tried to unlock the trunk using the electronic key, it beeps and I hear a click, but the trunk does not open. I keep a lot of things in my trunk, and I am wondering if something has gotten jammed up against it.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $20) to post your type of question to Toyota Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Sure, that's fine.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.