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sprinkles08, ASE Certified Technician
Category: Toyota
Satisfied Customers: 22363
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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Rear door won't open on 2015 ghlander we have tried

Customer Question

Rear door won't open on 2015 highlander we have tried everything
Submitted: 1 year ago.
Category: Toyota
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

You coudl have quite a few things going on including electrical issues preventing it from unlocking, or there may be a mechanical issue preventing it from opening even though it's unlocking.

When pressing the unlock button on the key fob do you hear any noise in the liftgate?
Where there any problems leading up to this?

Have you tried to open it by hand?