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Toyota Service
Toyota Service, Toyota Expert
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2011 Toyota Camry. One of the windows will go down about 4

Customer Question

2011 Toyota Camry. One of the windows will go down about 4 inches then stops. When I try to close it, it will go up to the top and then come back down the 4 inches. It is possible to get it to stay up if I inch it up to almost completely closed. This happens when either of the switches for this window are used. Ideas?
Submitted: 1 year ago.
Category: Toyota
Expert:  Toyota Service replied 1 year ago.

Hello. Welcome to JUst Answer. Please allow me to assist you. This sounds like the jamp protection circuit is activating inside the window motor when the glass goes up and then back down.

This is caused by either a bad window motor, or, there is a lot of dirt in the rubber 'tracks' that the glass slides up and down in. If you drive in dusty areas, and the rubbers gets wet, the dust can build up and actually act like 'brakes' on the glass. The more the glass is impeded form moving, the more apt the motor is to overheat a bit to activate the jam circuit

The first thing I would do, if this car was in my shop, would be to spray some 100% pure Silicone spray (available at auto parts stores) down along the edges of the glass where the rubber is. Run the window up and down, wiping any residue off with a paper towel. If the problem is just too much dirt in the rubber track, the glass will start to move easier as the glass moves. If the silicone does not work, I would recommend replacement of the window motor.

Expert:  Toyota Service replied 1 year ago.

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