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hello, does the radio display light up, can you select stations, if it has CD does it work?
How many miles are on the car? Is it the original radio that came with it?
Thanks, ***** ***** guess is that there is an internal malfunction with the volume control, if there are no add ons like amplifiers etc I would recommend having the radil testred and repaired, you can remove it yourself and have a radio shop or the dealer send it out to a Panasonic repair station.