Toyota Repair Problems? Ask a Mechanic for Answers ASAP
Which specific monitors are not reset yet? Did you have any malfunction codes prior to this current problem with the monitor status not being complete?
In your last reply you stated that it failed emissions due to the MI L/check engine light had OBD communications failure. This is completely different from the catalyst or EVAP Monitor test not being ready or completed. If you cannot get it to communicate this is a different problem either with the connector or power going to it that feeds the system. Do you have a printout of the failure check sheet that you can post here?
According to the picture that you posted it says in fact that the system failed because it could not communicate with the OBD port and system. You said you had a guy check of the monitors were reset was his scan tool able to connect to the system to see if the monitors had completed? Or did his scan tool state the same thing that it could not connect or communicate?