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Hello, Can you please provide the software (iOS) version your phone is running? Also, try this, as it will usually solve a lot of the little quirks like that. Delete your phone from the radio's paired device list. Also delete the vehicle from your phone's remembered device list so it is like it was never paired to begin with. Then shut the vehicle off. Close all apps on your phone and restart your phone. Try to re-pair your phone and see if that resolves the issue. If not, please let me know and we can try to work from there but let's start with the basics :)
Thank you. Please let me know how it goes for you. The iPhone should work fine, it sounds like a pairing issue to me. Sometimes when pairing it may corrupt just enough that it mostly works, but with a few "glitches" here and there.
Not a problem, i'm in no hurry at all. Let me know whenever you have the opportunity and if necessary we can take next steps :)
I am really sorry, but I have not had the opportunity to log in, I just had a baby and will not be available for a while. I will open this up for.oher experts to chime in, I apologize for any inconvenience.