How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 47348
Experience:  16 years of experience
2499435
Type Your Toyota Question Here...
Chris (aka-Moose) is online now
A new question is answered every 9 seconds

Toyota: Replace hatch new and it don't wrk want open or cl

Customer Question

Replace hatch new and it don't wrk want open or close
Submitted: 2 years ago.
Category: Toyota
Expert:  Chris (aka-Moose) replied 2 years ago.
Hello, I'm Chris. Thanks for seeking us for help.
Did you replace the complete hatch or did you replace the latch inside the hatch (lift gate)?
When you say it will not open nor close, I assume its stuck open and will not lock shut?
What model vehicle is this?
Yes there is a reset procedure but I need a little more information to know if that is what is needed.
You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. I normally log in at 3pm and work late. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.
Thanks Chris