Hello and thank you for trusting us with your Toyota question, My name is XXXXX XXXXX X will be assisting you today.
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Hello! How are you doing today?
I'm sorry about that, I will do my best to help. If I may ask, how did this issue start? Also do you have a multimeter?
OK when you say white 12v contact voltage not showing voltage, Which wire is that?
I mean is it at the ignition switch?
OK Give me a moment let me pull my diagram, in the mean time I want you to check for voltage with the car off at the alternator wire, the alternator will have a connector plugged into it and a big wire that is connected to the alternator with a 10mm nut and has a gray cover over it, remove the cover making sure you don't touch the stud and ground at the same time and measure the voltage at that stud with the car off. Let me know what you find
Take your time
That is OK don't say that. Do you need assistance to locate the alternator?
No let me give you a picture
I marked it with a red circle, remove the gray cover which just pries off, then put your meter on volts DC then put your black meter lead on the negative battery terminal and your red meter lead on that stud after you remove the gray cover
Let me know if you have battery voltage there or not.
OK take your time
OK Good. Find and replace the following fuse 25A AM2 if you don't have a 25A spare fuse then use a 25A fuse labeled DOOR just for testing purposes
Hold on let me check
They are in the fuse box under the dash on the driver's side
Sorry I wrote the wrong number, AM1 is the one we need replaced.
AM1 is the one we need replaced. the door 25A fuse is in the same area
Did you check if everything is working now?
I'm glad I could help :-) Did you have any other questions for me today?
Well I'm sure they will understand! Everyone has had car trouble in their life and they'll understand!
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