How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask HighwayRepair Your Own Question

HighwayRepair
HighwayRepair, Auto Service Technician
Category: Toyota
Satisfied Customers: 628
Experience:  8 Years Auto Repair Experience. Owner/Operator of Highway Auto Repair, a mobile automotive repair business
49268239
Type Your Toyota Question Here...
HighwayRepair is online now
A new question is answered every 9 seconds

Toyotal Sienna XLE: Hi,I have a 2007 toyota seinna with

Resolved Question:

Hi, I have a 2007 toyota seinna with dual sliding doors. After removing the car battery the sliding doors are nolonger working. I suspect we ma have to re-initialise them. Could you please tell me the process for re-initialsing dual sliding doors? Thanks Lady XXX

Submitted: 1 year ago.
Category: Toyota
Expert:  HighwayRepair replied 1 year ago.

HighwayRepair :

Hello and welcome to JustAnswer

Customer :

hI,

HighwayRepair :

unfortunately re-initializing these doors is often times a struggle, originally the instructions were just to "open the door" with the key in the on position", then there was an intermediate and complicated set of instructions that "sometimes worked" the current steps come from a TSB and are as follows:

HighwayRepair :

Full Size Image

HighwayRepair :

that image will take a few seconds to load

HighwayRepair :

Initialization Procedure

1. Fully close the power sliding doors, if open.

2. Check that the power sliding doors fully open and fully close.

A. Check that the power sliding doors are unlocked. If NOT, press the transmitter switch or the door control switch.

B. Turn the ignition switch to the "IG-OFF" position.

C. Check that the power slide door main switch is in the "ON" position.

D. Check that the power sliding doors fully open and fully close by pushing the power slide door satellite switch, transmitter switch, or power slide control switch.

HighwayRepair :

Full Size Image

HighwayRepair :

There have also been issues with faulty door control modules failing to accept the initialization procedure

HighwayRepair :

if the procedure doesn't work, try it again a few times, if it still doesn't work I usually wait a few hours and try again, if still unable you may have a faulty door control module and may need it replaced at the dealer

Customer :

Thanks I will try this and let you know if it works. However what am I to do with the diagram?

HighwayRepair :

were you able to see the picture? its just a picture of the buttons, mainly to help a person that is not familiar with the vehicle.

Customer :

Thanks. So there is no need to discunnect the battery or anything?

HighwayRepair :

if you have any other questions or issues after trying it post them here and I will continue to advise.

Please take the time to rate my assistance as that is the only way I am compensated for my time.

HighwayRepair :

the original procedure that i was talking about requires a battery disconnect as step 1

HighwayRepair :

i can post it also if you'd like, but that procedure is a cluster, imo. try the one i listed above first

Customer :

PLEASE do go ahead and post the procedure with the battery disconneciton and all that becasue I have actually tried the steps you mentioned but maybr not in the order listed ....

HighwayRepair :

secondary ( old) steps, try the above steps first:

1) Close both sliding doors completely.
2) Disconnect the battery negative (-) terminal, wait 60 seconds then reconnect it.
3) Turn the car key to the ON position, NOT run position ( engine should not be running) wait for 10 second.
4) Turn on the main power door switch, left side of the steering wheel, wait for 10 second.
5) Open sliding door electrically wait 3 second.
6) Close it electrically.
7) Repeat steps (5) and (6) 2 or 3 times. then turn on the vehicle and drive around the block ,stop the car open and close door to clear the warning light from the dashboard.

Customer :

Thanks. I will try both procdures again in the order llisted and post the results to let you know..

HighwayRepair :

thanks, XXXXX XXXXX keep the tally of which procedure is working better. good luck

Customer :

Bye for now.

HighwayRepair, Auto Service Technician
Category: Toyota
Satisfied Customers: 628
Experience: 8 Years Auto Repair Experience. Owner/Operator of Highway Auto Repair, a mobile automotive repair business
HighwayRepair and 9 other Toyota Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU! Jughead USA
< Last | Next >
  • THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU! Jughead USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Auto Technician

    Satisfied Customers:

    278
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Auto Technician

    Satisfied Customers:

    278
    16 years of experience
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    167
    ASE & Bosch Master Tech. 30 years experience.
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Toyota Technician

    Satisfied Customers:

    1132
    ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
  • http://ww2.justanswer.com/uploads/CA/caprio23/2014-4-30_201741_20121205122939.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    373
    ASE Master Automobile Technician with over 20 years exp. in this field.
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    9
    Toyota tech. ASE Certified Technician
  • http://ww2.justanswer.com/uploads/SK/skyvisions/2012-6-9_23736_JACropped3.64x64.jpg Skyvisions's Avatar

    Skyvisions

    ASE Certified Technician

    Satisfied Customers:

    11403
    Toyota Master Diagnostic
  • http://ww2.justanswer.com/uploads/genchigenbutsu/2009-05-09_003043_cimg16431.jpg Genchi Genbutsu's Avatar

    Genchi Genbutsu

    Toyota Master Technician

    Satisfied Customers:

    3425
    Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine