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Toyota Corolla: I was having problem with my 2000 Toyota Corolla,

 
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  • Answered by:AMD
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Customer Question

I was having problem with my 2000 Toyota Corolla, I took it to a repair shop and they said I needed a new engine. I agree to have that job done. I got the car back from being in the repair shop for over two weeks. Then about two weeks later the engine started making these knocking sound. I took it back to the repair shop, now they're telling me its because the oil pan has a dent in it, and that's the cause to of it. Now they want to charge me an additional $300. Is that true? And can they really do that?

 

Country: United States
Make: Toyota
Model: Corolla
Year: 2000

Already Tried:
Taking it back to the repair shop

Submitted: 320 days ago.
Category: Toyota
Value: $30
Status: CLOSED
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Expert:  AMD replied320 days ago.

Hello and thank you for choosing just answer,

 

Is this a repair shop or a toyota dealership?

 

When you initially agreed to install the engine, did you negotiate some sort of warranty? Did they supply the engine or you did?

Customer replied320 days ago.

I took it to a regular repair shop. They did give me a warranty of 6 month or 60,000 miles. The repair shop provided the engine.

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Expert:  AMD replied320 days ago.

OK so why are they charging you an additional 300 if their engine had a bent oil pan? Or are they saying that you bent the oil pan?

Customer replied320 days ago.

They were telling me that they're charging me the $300, because it has nothing to do with the engine that they put in.

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Expert:  AMD replied320 days ago.

You have to understand clearly from them, Are they saying that you damaged the oil pan? Did the used engine come with an oil pan or did they re-use the old oil pan?

Customer replied320 days ago.

Yes, they are saying that I had damage the oil pan. As for whethet or not they re-use the old oil pan or not, I wouldn't know. They never show me exactly what's newly replace or what they re-use. But all I know is I didn't have the car long enough to go or do anything beside to and from work.

Accepted Answer

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Expert:  AMD replied320 days ago.

OK I think you should ask them about the oil pan, Did they reuse your oil pan and ask them to show you the bent oil pan, have them lift the car up in the air and show you the bent oil pan, If you see scratch marks on the oil pan then it might have been hit by an object in the road and in that case it's not their fault and it's just an accident that happened and I think 300 dollars is not a bad price to replace the oil especially after you have just replaced the engine. But if you see the dent and it looks old and it has rust stains on it then it was bent a long time ago and they should replace it on their charge because that's the way it was when you replaced the engine and they should have told you about it in that time.

 

 

 

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Expert TypeToyota Certified
Category: Toyota
Pos. Feedback: 98.2 %
Accepts: 1024
Answered: 7/2/2012

Experience: Master Automobile Technician L1 Advanced Level Specialist

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