How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ToyotaTom Your Own Question
ToyotaTom
ToyotaTom, Toyota Technician
Category: Toyota
Satisfied Customers: 1416
Experience:  Toyota, ASE, MSE, MECP Certified
30956819
Type Your Toyota Question Here...
ToyotaTom is online now
A new question is answered every 9 seconds

Toyota Sienna LE My Toyota Sienna rear hatch wont open.

Customer Question

My Toyota Sienna rear hatch won't open. It is not the automatic hatch. If I reach in the access panel and lift the mechanism it opens right up however the outside panel does seem to "give" at all and the hatch won't release and open. Toyota dealer offered no help.
Submitted: 5 years ago.
Category: Toyota
Expert:  ToyotaTom replied 5 years ago.

ToyotaTom :

Hello, and thank you for choosing Just Answer to help you with your questions!

ToyotaTom :

Just becuase you do not have the power liftgate does not mean that a dead bettery won't affect it. Even though it is a manual liftgate, the little black rubber thing (the "handle") is actually a little microswitch that triggers the motor in the latch itself to release when you press the button in the handle

ToyotaTom :

First thing I would check, which is *VERY* common down here in florida at least (and I would assume other "warm weather states") is the black rubber part tends to melt, and make it incredibly difficult to get the button to press to activate the latch.

ToyotaTom :

They also make quite a mess

ToyotaTom :

There is also a possibility that the microswitch inside there just isn't working anymore. To check this for sure you would need to remove the inside door panel. There will be 2 wires coming from this switch, a red and a black. tiny wires. Basically you will want to use a paper clip or soemthing and short these two wires together for a second and see if you can hear the motor inside the latch move.

ToyotaTom :

If so, it's a bad switch and should be replaced. Should be about $60 at the dealer

ToyotaTom :

If that does nothing, then it could be a latch, or a number of other things. I would recommend the dealer here, as they can plug a computer into the car and read a lot of data and see exactly what is going on

JACUSTOMER-c9jqbf7s- :

I live in michigan so the rubber is still in pretty good shape. I think the microswitch is working because the switch works sometimes.

JACUSTOMER-c9jqbf7s- :

I tried the deal the electrical test ($50) the electrical test didn't show anything

ToyotaTom :

It is possible for the microswitch to work intermittantly. Basically you're going to have to get the vehicle in a failed state, and try jumping the red and black wires at the switch together and see if it triggers the latch

ToyotaTom :

When you say the outside panel doesn't seem to "give" at all, by outside panel are you referring to the black rubber cover that you press on to open the hatch?

ToyotaTom :

If so, then I would definitely replace the back door opener switch. It should have a noticeable amount of "squish" to it

Related Toyota Questions